Ask a Service Officer

Q. Will my benefits stop if I don’t file an annual report?

A. The Department of Veterans Affairs (VA) no longer requires you to complete an annual Eligibility Verification Report (EVR) form to maintain your benefits. Even though VA is no longer sending an EVR form, you are still responsible for notifying VA of annual changes in earnings, medical expenses and dependents.

Earning changes to report on VA form 21-4138:

  • Interest or dividend payments from stocks, bonds or savings;
  • Retirement pension payments or other retirement income;
  • Inherited money or property;
  • Rental income;
  • Income changes; and
  • State or federal benefits.

Medical expense changes to report on VA form 21P-8416:

  • Increase or decrease in out-of-pocket unreimbursed medical expenses,. These include doctor visits, pharmacy co-pays and medical insurance premiums.

Dependent changes to report on VA form 21-686c:

  • If you and your spouse divorce or separate;
  • If you get married;
  • If you lose a dependent;
  • If your spouse gets a job or loses a job;
  • If your spouse has changes in medical bills;
  • If your child is between age 18 to 23 and gets married or is no longer in school;
  • If you conceive or adopt a child.

Locate all three VA forms here:

Do you have a claims question? Email it to:


  1. TRING TO FIND BENEFITS FOR MY WW 2 vet father. went to your "benefits" pages lots of "news" links, nothing on how to get help.
  2. Attn: North Carolina Service Officer, Cajun Comeau.Could you please tell me how to get in touch with Tony Craig in North Carolina? We understand that he is the service officer for the DAV there. Also we sent our dues in on July 17th and my check has yet to be cashed and I have not yet received my membership card for 2016.
  3. my wife was getting v.a. pension when I was getting about 30-40% disability. now I get about 60% and the v.a. stopped her pension. even though she is at 100% disability for her heart problem. she has c.h.f. and now has a lvad [heart pump] in for the rest of her life. is there anthing we can do to get disability for her as well. the v.a. is treating her. in fact we just got back home from salt lake in july and are going back for a check-up in October on her lvad.
  4. My condition is getting worse, and I have stopped using the VA becuase they are worthless. How do I file an update to my claim that I am already receiving? I need some help please.
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