U.S. Air Force photo by Master Sgt. Jeremy T. Lock

Legion to release survey results Tuesday

The American Legion has scheduled a press conference for 12:30 p.m. March 22 to unveil the results of an online survey it conducted regarding health-care issues and treatments that affect women veterans using the Department of Veterans Affairs health-care system.

Legion officials, including National Commander Jimmie L. Foster, and representatives from ProSidian Consulting, LLC – which conducted the survey on behalf of the Legion – will be at the press conference, which will take place in the Holeman Room on the 13th floor of the National Press Club.

The survey was launched Jan. 5 and lasted until Jan. 31. More than 3,000 women veterans took the survey, which covered 10 aspects of health-care service quality: reliability, responsiveness, competence, access, courtesy, communication, credibility, security, tangibles and understanding the customer.

According to the Legion, only about 25 percent of nearly two million women veterans in the country are using medical services provided by the VA. The information from the survey will be used to strengthen American Legion congressional testimony and recommendations to VA and other federal agencies, and to provide more effective assistance to women veterans who seek the Legion’s help.


  1. The Legion is concerned that only 25% of women veterans use the VA? I would guess that women make up less than 5% of the Legion, but since we don't collect data on gender, we may never know. I suggest the Legion look inward first and figure out why more women don't join our own ranks before criticizing the efforts the VA has made to improve services to women. Besides, 3000 responses out of 2 million women veterans is not exactly a representative or valid sample. This "survey" strikes me as more than a little hypocritical.
  2. You're right, we do need all 10 aspects in all areas of our healthcare. As a woman veteran, though, I've found that women's healthcare isn't available as easily as other healthcare. In order to be seen in a women's clinic, you get put on a waitlist for several months. I couldn't get seen for 18 months for a problem that needed immediate attention. When I finally was seen, I was misdiagnosed and finally had to pay an outside doctor to resolve my issues. It was to the point that going to the VA was worse than doing nothing. When it comes to geriatric care, VA is fairly good, once you get in. When it comes to women's care, there are areas that are seriously lacking and need to be addressed. I'd like to see improvement to all areas of healthcare, but as the number of women veterans increases, we need to be able to meet their needs as well.
  3. ...are equally of interest to male veterans. Unfortunnately, depending upon where one might be in the United States veterans services administered by the VA run the gamut from terrible to outstanding. Why not an across the board survey of all veterans on the same 10 aspects? Robert Ireland - Post 174 (PUFL)
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