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Your Voice
Perhaps instead of condemning this soldier they should take a hard look at how the system failed him, sending him back without being sure he was mentally able to handle it.
System Worth Saving
SWS in AK (1)
 | Name: Dorothy Harris Facility Name: Alaska VA Healthcare System Why do you come to this facility? I have a spinal injury. What is the biggest challenge that you face at this facility? It’s 50 miles from where I live. And I have to come every other month. What do you like about the facility and your care? The care is excellent. Service has improved. People are professional and thorough and they treat patients with respect. |
SWS in CA (3)
 | Name: Daphne Wright Facility Name: West Los Angeles VAMC Why do you come to this facility? Their women’s program is the best. What is the biggest challenge that you face at this facility? No challenges so far. What do you like about the facility and your care? Dr. Donna Washington is awesome. I’ve been in LA for 10 years. Even though I have private insurance, and I go to VA because it's state of the art. I know the system works. |
 | Name: William Goss Branch of Service: Army War Era: Korean War Facility Name: Palo Alto Hospital Center Why do you come to this facility? This facility is close to my home. What is the biggest challenge that you face at this facility? I experience long waits at the eye clinic. If you come in the afternoons, it’s can be a 1-2 hour wait. What do you like about the facility and your care? Providers listen and try to solve problems; they spend quality time with patients. |
 | Name: Mario Benfield Branch of Service: Marine Corps War Era: Lebanon / Grenada Facility Name: San Francisco VAMC Why do you come to this facility? I visit the facility for check-ups, blood work, psoriasis and asthma treatment. What is the biggest challenge that you face at this facility? Parking What do you like about the facility and your care? Excellent food and caring nurses. The have a wonderful checks and balances system for wheel chair assembly. Facilities are clean and well-kept. |
SWS in FL (2)
 | Name: Gary Johnson Branch of Service: Army War Era: Vietnam War Facility Name: Malcom Randall VAMC Why do you come to this facility? It offers what I need medically.
The care is really good and I love coming to this facility. The people are great. What is the biggest challenge that you face at this facility? What do you like about the facility and your care? Everyone works very well with me here. |
 | Name: Eunice Butts Branch of Service: Air Force War Era: Vietnam War Facility Name: James A. Haley VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? In the past, not being listened to. Presently, the personnel and services are very good. James A Haley have a broad number of services available for their veterans. What do you like about the facility and your care? The personal attention and care on an individual basis. We are invited to make recommendations on how the women’s center can improve our care. They check on us thoroughly. If they don’t initially find the problem, they do further evaluations. |
SWS in IA (3)
 | Name: Jerry DeSebber Branch of Service: Air Force War Era: Vietnam War Facility Name: Des Moines VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Parking! They have done a good job running the bus and shuttle transports. Communication needs help. When a message is left on the phone, they don't call back until the next day. What do you like about the facility and your care? On every visit there is very little wait time. I see a doctor or nurse every visit. They also have gotten me a specialist for my diabetes, and I receive good treatment. |
 | Name: Mike Hartwig Branch of Service: Navy War Era: Gulf War / War On Terrorism Facility Name: Des Moines VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Parking. What do you like about the facility and your care? People helping others. Everyone working here has been nice. Any questions I have get answered. |
 | Name: Robert Lindberg Jr. Branch of Service: Air Force War Era: Lebanon / Grenada Facility Name: Des Moines VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Great facility, just lack of parking spaces. There is a shuttle service to take you to the various locations on the facilities, which is so helpful. What do you like about the facility and your care? The staff at the domiciliary, dental, mental health, specialty clinic and dieticians is very positive and eager to help with all of your needs. I can’t say enough about this facility and the continued care I receive at the Outreach Center for vets. They all had a part in saving my life. I give them a 5 star rating. |
SWS in NC (5)
 | Name: Mike Hollett Branch of Service: Air Force War Era: Vietnam War Facility Name: Durham VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Not enough parking. What do you like about the facility and your care? They take very good care of us. |
 | Name: Teresa M. Gault Branch of Service: Air Force War Era: Lebanon / Grenada Facility Name: Durham VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Parking What do you like about the facility and your care? Physicians listen and provide care. |
 | Name: John Rhodes Branch of Service: Army War Era: World War II Facility Name: Durham VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? There are none at all, because I've lived here for five years. What do you like about the facility and your care? They take very good care of me and respect me all of the time. |
 | Name: James Luther Branch of Service: Marine Corps War Era: Vietnam War Facility Name: Salisbury VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? We need more automatic doors for handicap accessibility and crossing cross walks. Chiropractic care is so minimal. We need more chiropractic here. The waiting list is several months out, and after a visit VA puts us out. What do you like about the facility and your care? The medical staff is great. My primary care now is the best it's ever been in VA since 1972. Quality of care is great. |
 | Name: Hercules Shannon Branch of Service: Army War Era: Gulf War / War On Terrorism Facility Name: Salisbury VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? To get more doctors and nurses to help veterans with their care. What do you like about the facility and your care? The care and the way they treat me is very great. |
SWS in ND (1)
 | Name: Kim Anderson Branch of Service: Air Force War Era: Gulf War / War On Terrorism Facility Name: Fargo VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Getting the right people to listen to what I have to say rather than interpreting what I’m saying to benefit their agenda. Also, they are always trying to push meds/drugs. What do you like about the facility and your care? Volunteers are friendly; facility is clean and convenient. I get minimal care so I have no complaints. |
SWS in NE (2)
 | Name: Ron Hernandez Branch of Service: Army War Era: Gulf War / War On Terrorism Facility Name: Omaha VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? PTSD and mental health is ver overworked and understaffed. They also need to have veterans working in this department. What do you like about the facility and your care? Care for the vets is good. They care about the vet and go out of their way to help. |
 | Name: James M. Skaja Branch of Service: Navy War Era: Vietnam War Facility Name: Omaha VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? None. What do you like about the facility and your care? Excellent health care. |
SWS in NY (4)
 | Name: Margaret Gilmartin Branch of Service: Navy War Era: Lebanon / Grenada Facility Name: Buffalo VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Medical care, Misdiagnosis, Untrained medical personnel in the field of reading MRIs, CTs, etc. ; Failure to read reports of radiologists. What do you like about the facility and your care? Do not wish to comment. |
 | Name: Robert A Coregen Branch of Service: Marine Corps War Era: Vietnam War Facility Name: Manhattan VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? What do you like about the facility and your care? The medical care staff was very helpful. |
 | Name: Sixto Gonzales Branch of Service: Army Facility Name: Manhattan VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Everything is great. What do you like about the facility and your care? The care is great. They treat me very well. |
 | Name: Nick Kleszczewski War Era: Vietnam War Facility Name: Manhattan VAMC Why do you come to this facility? What is the biggest challenge that you face at this facility? Receiving medical care because I do not meet eligibility. I have too much income. What do you like about the facility and your care? When I received treatment in the past, the treatment was great. |
SWS in VT (1)
 | Name: Jeffrey (Neal) Martin Branch of Service: Army War Era: Korean War Facility Name: White River Junction VAMC Why do you come to this facility? From the quality of the medicine to the fact that everyone is willing to take the time to guide you to a particular area. That applies to doctors, staff, maintenance and courtesy drivers. Your high rating is well deserved. What is the biggest challenge that you face at this facility? None; even if it is over an hour away What do you like about the facility and your care? It’s the best. The pleasant upbeat attitudes are universal and terrific. |
SWS in WV (1)
 | Name: Brian Tolstyka Branch of Service: Army War Era: Lebanon / Grenada Facility Name: Martinsburg VAMC Why do you come to this facility? For all my medical needs; I’m 70 percent service-connected and have no other insurance. What is the biggest challenge that you face at this facility? It's difficult getting access to doctors without going through the emergency room.
Prescriptions aren't always on time when ordered through “MyHealthevet." What do you like about the facility and your care? The VAMC seems to be committed to correcting any problems or needs in a timely manner. I have made a few complaints, and they were handled and I was pleased with the level of attention to the complaints. |