"USAA cared enough about me to make sure I got what I needed to do done, and that was enough to propel me forward. I’m starting a new chapter in my life, and I’m taking USAA along with me.”
"Every time I get off the phone with members, even though I’ve never met them, seen them, had the opportunity to shake their hands, I would like to think they’re saying, ‘I’m not just a call or a member number. Chris cares about me and my family,"
The Great Recession forced many Americans to tighten their personal balance sheets. But six years later, a dark cloud of debt still looms large.
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USAA Certified Financial Planner J.J. Montanaro offers monthly personal finance advice.