Testimonials

USAA team makes divorced member's year

USAA Financial Improvement Team helps woman get her finances in order and get home loan — and some much-needed stability in an unstable time.

USAA rides to rescue of stranded couple

Phillip Hill and Janet Krueger helped members through a stressful situation overseas.

Rep uncovers masterpieces worth thousands

Two David Mazures and four Salvador Dali paintings, along with oriental rugs, gold coins and stamps helps widow out of jam.

Loan originator pleads warrior’s case

Effort ends with wounded warrior getting a much-needed car loan.

One call does it all for USAA member in Iraq

One-and-done phone call clears up deployed servicemember's problem with an auto body shop back home.

Bank rep saves deployed member’s home

Norma Renteria finds a solution that allowed the member to return to her mission with some peace of mind.

Proactive mortgage reps pay off for members

28 USAA members receive tax credits as home buyers because of efforts of mortgage processing department.

Care led fallen soldier to protect his family

Soldier headed Afghanistan takes out life insurance policy prior to being killed on deployment.

USAA member stories that ‘tug at your heart’

Some calls stand out more than others. For USAA’s Brooke Narum, it was the member who had just lost his wife in a car accident.

'USAA saved my life'

Survivor Relations team makes a difference to a widowed member.