Audit finds exam shortcomings

An audit released March 17 by the VA Inspector General found multiple shortcomings on VA's part to provide timely exams for potentially service-connected disabled veterans.

The Inspector General audit findings included the following: • VA has not established procedures to identify the demand for medical exams and provide the resources for such exams.• VA cannot identify the total cost of such medical exams. • Evidence suggests that some VA staff kept timeliness averages artificially low through various strategies. • Veterans Health Administration and Benefits Administration managers have not effectively worked together.• VA lacks performance standards to enable management to adequately measure whether exam requests are completed in a timely manner.

The Inspector General audit is available here.

1 Comments

  1. CANT PROCESS TIMELY TO COMPENSATE YOU, BUT THEY CAN PROCESS TIMELY ENOUGH TO BILL YOU...WHAT A BUNCH OF CRAP.AS A VICTIM OF THE REVIEW PROCESS,IM WONDERING WHY APPROVED CLAIMS ARENT REVIEWED WHEN THEY ARE APPROVED. MY CLAIM APPROVED IN JAN 2003 , AND AGAIN APPROVED IN MARCH 2003 TO INCLUDE UNEMPLOYABILITY,AND RULED PERMANENT AND TOTAL, HAS BEEN REVIEWED,AND RULED A MISTAKE AND NOW THE COMPENSATION I WAS GETTING FOR THE LAST 7 YEARS IS NOW DOWN FROM 100% TO 60%, AND SINCE THE REGIONAL OFFICE SAYS THERE WAS AN OVERPAYMENT I KNOW HAVE A DEBT TO THE V.A...WHERES THE JUSTICE FOR A 21 YR VETERAN, CRIPPLED BY BACK AND SHOULDER INJURIES, IF THE VA'S CASE OF IT BEING A MISTAKE IS CORRECT, WHY WASNT IT CORRECTED 7 YRS AGO, BEFORE MY FAMILY AND I STARTED USING THE 100% BENEFITS,( CHAMPVA HEALTH INS, DEPENDENTS EDUCATION, ETC,)HAD SOMEONE DONE THEIR JOB CORRECTLY,I WOULDNT HAVE TO FILE FOR BANKRUPTCY TODAY AND MOVE MY FAMILY INCLUDING MY SPECIAL NEEDS CHILD INTO A HOMELESS SHELTER.
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