Survey to evaluate VA’s Women Veterans Program Managers

A Marine Corps veteran and American Legion member wants to know how the addition of Women Veterans Program Managers at VA medical centers nationwide is affecting health care for women veterans.

Women veterans who use VA health-care facilities can take the quick survey here. The survey ends March 1.

Kimberly Francois, a University of Phoenix doctoral candidate in industrial organizational psychology and a 26-year veteran of the Marine Corps, is surveying women veterans to gauge VA’s progress. Francois has a bachelor’s degree in biology, Master of Business Administration degree in human resources management, and a Master of Science degree in industrial organizational psychology to go along with her Marine Corps career. She retired as a chief warrant officer – 5, personnel officer.

“The purpose of the study is to evaluate whether or not the Women Veterans Program Manager improves accessibility of health-care services for women veterans,” Francois says. “Numerous government reports revealed the need for organizational and managerial changes in the health-care system within the VA for women veterans. However, academic literature evaluating the Women Veterans Program Manager is non-existent.”

Francois received authorization from Dr. Patricia Hayes, chief consultant for women’s health services at VA, to fulfill that missing research need and will extend findings to Women Veterans Program Managers at VA medical centers throughout the country. She will also share findings with The American Legion.


  1. As with others who've commented, just learning today after the results have been published. Where is this survey? Most women having served leave and simply go on with their civilian lives. Most men seemingly do not let go of their past. It does feel good to be recognized, but that is not the sum total of what we're made of. Military components teaches "standing-up" for yourself.
  2. As with others who've commented, just learning today after the results have been published. Where is this survey? Most women having served leave and simply go on with their civilian lives. Most men seemingly do not let go of their past. It does feel good to be recognized, but that is not the sum total of what we're made of. Military components teaches "standing-up" for yourself.
  3. I read about the survey in the June 2016 American Legion magazine that arrived last week. I can't believe the survey is already closed. Very disappointing.
  4. Wow, they don't want to ask me, I would have loved to fill one out..I was told I had to fill out a prostate health history form at a woman's health clinic.. I told her "women don't have prostates"..she said "if you want to see the doctor,you have to fill it out".. Later they sent me to a testicle and prostate doc for my mastectomy.. the list goes on
  5. I just learned of this survey may 18. Like everyone is saying. Exactl thing the va would do. Several issue a survey that no one knows about and then close it as soon as everyone starts getting notification that it exists. I would give an honest opinion of the atrocities at the va.
  6. I belong to several military groups through Facebook, and today, May 17, 2016 this survey pops up, but it is closed! Boy, I would LOVE to have been a part of how the VA has gone from State of the Art to cheating and deleting Veteran's health. I am sad at the stage this is at. God Bless ALL my fellow female veterans!!
  7. I also received this late I have been trying for 2 years just to get a pap done I am temp. In louisana and praise God they have operated on my back and neck so far in Texas men get surgery first I am hoping that my shoulder and knee are next I have been waiting since 1990 I am 100%rating but that doesn't mean you get care being a woman
  8. I am Marine Vet. I did 3 years Reserves plus 5 tours of Temporary Active Duty. Because the Marines made me take off one day between TAD tours, I do not have enough consecutive days to receive VA benefits. I think that's a bad idea. I did not know about it at the time of my duty.
  9. I am an Army Nurse Corps Vet and served for 18 years. I have been working as a Civilian Nurse in hospitals in Minnesota, Kentucky,and most recently in Vermont. I have had healthcare provided by my employers every time. I am getting ready to retire at the end of August this year. I have thought about seeking care from the VA when I retire, but what I just read makes me think I shouldn't even try it!
  10. To post a survey that no one has seen is just another typical thing that all to often comes out of the VA, after reading the comments I have to concur a lot of our female veterans are not being served and are not being cared for, unfortunately we still live in a world where females are still not being considered as human beings, or as one other individual wrote a second class citizen, even though they have served their country like any other Veteran. The VA does have some employees that care and in the last 10 years have made leaps and bounds for all who do utilize the facilities. There definitely needs some tweaking to be done yet. I have to say that the Grand Island Nebraska Facility is one of the best I have every been too. The majority of the staff does care and often goes above and beyond the call of duty for all their Veterans.
  11. I just received notice of this survey today 3 March 2016. I would have participated with more advance notice.
  12. I would love to comment on this survey, it just came today, 2 days after it closed, why was it not sent in a timely manner? So disappointing.
  13. This survey ended March 1st and I just learned about it March 3. That says everything.
  14. How true! I learned of the survey today (Mar.3) as well...says a lot for getting answers to those ever so important questions. I have yet to see anyone representing women at the CBOC. Since it is over 40 miles to the nearest VAMC, the CBOC is the place of choice where one must definitely be on their toes and willing to be their own advocate in order to receive acceptable and timely care.
  15. USN WAVES, '59-'63; did not realze I was eligible for VA Care til ?early '80's'. First care, emergency help, at Manchester VAMC. Then have enjoyed excellent primary care at Long Beach, Riverside, Las Vegas, Seattle/Tacoma, and since opening about five years ago, the CBOC in Santa Maria, CA. I have zero complaints and super kudos for all care eceived in VA system. I am 75 and healthy, largely in part to a great MOVE program and attentive primary care. I worked years among veterans/air traffic so I was accustomed to some level of obnoxiousness, bureaucracy, sexism. I dealt with that. I have not personally encountered any of that in my 30? Years of VA service. I am polite, friendly and assertive if needs be with all people who 'care' for me...pass it forward, ladies.
  16. The one in Oklahoma city well the phone receptionist is rather ignorant but the doc and nurses is ok only I really wish the doc wouldn't try to get me to take anxiety meds when I went in for a different reason other than that it's ok
  17. I have been eligible for VA care for 30 years, but never signed up for it because of my experience with filing a claim for health issues. The first time I was treated like I was from outer space and the second time I was blown off completely. The first time the DAV finally helped me settle my claim, but the second time, I just did not have the energy to fight a "Pre-existing condition: determination. This was totally not true, but I let it go. Care through the VA is still too spotty to trust, especially for women.
  18. I've never received help from the VA for ANY reason. I was NOT served by the US Army FOR ANY REASON.. I'm one of the lucky MP's (and others) that were trained at Ft. McClellan, AL in 1978, and because the VA doesn't acknowledge that Ft. McClellan is/was the most TOXIC Army Facility in the world, we don't get acknowledged that we have some of the same health issues that the citizens of Anniston, AL suffered and died with (but they settled with Monsanto for 700 million dollars). Where is the VA helping me or any of my brothers and sisters that served at Ft. Mac? They don't even know we exist and they don't want to know we exist. I can't even get a Veteran ID card for crying out loud. I see nowhere that the VA does anything to help the Veterans of this country! Mad? You bet I AM!!!!
  19. I am also a Vet that trained at Ft McClellan. This week I asked about exposure testing and the neurologist actually laughed at me. Said he'd been down that road, and there is no truth to it. I have unexplained seizures, fibromyalgia, extreme dizziness. My son was born at 25.5 weeks, with no explanation. There's more I don't care to list. I also have been treated "stupid" like things are all in my mind. I have also found that you can be physically ill, or Mentality I'll but not both. Yes I'm angry.
  20. I have used the following VAs: Murfreesboro, TN--8 yrs, also had surgery there; Nashville, TN for surgery and follow-up; Batavia, NY--PTSD and for getting into the VA system when I got out of the Army, also for little things when I am at home before it changed its level of treatment. White River Junction, Vt, 20 years--also employed there. Jamacia plaines, Boston surgery--mics Boston hospitals for tests, Manchester, NH for a claim. Overall, these hospitals are very good in their treatment. I will tell you the BAD things that happened. After back surgery, an aid or whatever, could not put the bedpan under me correctly. Having worked as one in HS, I knew the correct procedure.She would not do as I said. She mumbled nasty things about me and I was really pissed. I did not go off at her, but asked for a nurse. A nurse never showed up. The other patient in the room was not able to stand any pain and I did not get any sleep. The doctor was fantastic. I released myself from the hospital. The psyc doc at Manchester said I had ADHD instead of PTSD. I got my BA in 21 months. He did not fully evaluate my diagnosis. He refused many others, not just mine. He appeared to have a bias against women. I think in many cases the VA has hired the lowest common denominator.
  21. i have been going to the West Palm Beach Florida VA Medical Center for 19 years,, Tampa VA for 3 years,, and went to Providence RI VA for 2 years..i can't enough great things about my health care,,, I am grateful for all of it,,, the horror at some VA"S is unexeptable,,,GOD BLESS THE AMERICAN HERO'S...GOD BLESS THE UNITED STATES OF AMERICA
  22. I use the Women's Clinic here in Cheyenne VA facility, here in Wyoming. It is small with a half dozen female mds for it. I have had no complaints about service there. Only have to go to a civilian radiology service for mammogram. They are a wonderful people in the Women's Clinic. You never have a long wait. The nurses and aides are super polite and nice and caring. Sincerely yours Debra Haggerty Vietnam Era Vet
  23. We just lost our Coordinator to a new position since she has been over whelmed over the last two years. She would have likely stayed if she was given office support. She was a one person show. The woman prior to was a PhD and a civilian GS type and was clueless. A WC needs to be strong and fully aware of the system for she not only has to advocate for Veteran needs but she has to advocate for Women who are still disregarded as 2nd class. The VA still operates as the good old boys club and is often managed by career Civil Service personnel who know nothing but the federal government and their health care is provided outside the VA system. Then add the union politics to the equation, it is a mess. Note, a WC must be strong minded, educated and professional, as well as compassionate.
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