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Reviewing Fully Developed Claims at VA Regional Office in Oakland, Calif.

American Legion appeals representative Zack Hearn is at the VA Regional Office in Oakland Calif. this week as part of a team reviewing 50 randomly selected Fully Developed Claim files to gauge accuracy and timeliness of adjudication. Claims that are fully developed – that is, with all needed information initially supplied to VA processors rather than piece meal – streamlines the adjudication process significantly. The Legion is working with VA to develop and fine tune an FDC protocol to aid veterans in obtaining their earned benefits promptly.

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