Your questions answered about registering for the new single sign-on

Your questions answered about registering for the new single sign-on

The new single sign-on for American Legion national websites was announced Jan. 1. The benefit is this creates one username and password to have a single sign-on to all American Legion national web assets that members and non-members are registered users of: Legion.org, MyLegion.org, Burnpit.us, Legiontown.org, Centennial.legion.org, Baseball.legion.org.

(Note: this requirement does not currently apply to registered users of the Emblem Sales website.)

The new single sign-on requires current registered users of American Legion national web assets to re-register. If you haven't already completed this process, please do so by following the five steps shared here.

As re-registration process is actively underway, below are a few frequently asked questions and answers to help you.

Q: Why can't I log in?

A: Have you gone through the re-registration process for the new single sign on?

If no, please follow the five steps to re-register. See final Q&A.

If yes, verify that you have confirmed the sent confirmation email from sso@legion.org. Please check your junk email folder if you don’t see this email in your inbox. This step is important to finalize your account for single sign-on access.

Q: How can I get a new confirmation email if I don’t see it in my inbox or junk folder?

A: To generate a new confirmation email, please follow these steps:

1. Open your web browser and navigate to sso.legion.org.

2. Attempt to login using the credentials you provided during re-registration. If you forgot your password, see how to retrieve it in the "What if I forgot my new password" Q&A.

3. The resend confirmation page will open.

4. Verify the confirmation email is being directed to you.

5. Click the “Send new confirmation” button.

Q: What happens if I don’t click the confirmation email for several days?

A: If you try to click the link in the old email from sso@legion.org, you will be taken to the “Send Confirmation” page where you can have a new email sent. Once you receive the new email (don’t forget to check junk folder), click the link to confirm your account. Then click the available link to go to the login page.

Q: What if I forgot my new password?

A: If you have forgotten your password, please follow these steps to generate a new one:

1. Open your web browser and navigate to sso.legion.org.

2. Click the “Forgot password?” link on the login page.

3. Enter your email address in the text box.

4. Click “Email link” (it usually arrives within a couple of minutes).

5. Check your email inbox and junk folders for the email.

6. Click the link provided in your email.

7. Enter your new password in the text box and in the confirmation text box.

8. Click “Reset.”

9. You will receive a message if something goes wrong or you will be transferred to the login page.

Q: Why are you asking for my member ID and other profile information?

A: By collecting as much information as possible, The American Legion can better match accounts to the user. The old system did not require an active email address, making it difficult to match up members. Plus, by having your member ID and profile information on file, it helps to ensure you have all access to American Legion member-only benefits.

Q: What is the new registration process?

A: Follow these five steps to set up your single sign-on account:

1. Click “Sign In” on an American Legion national website property. You will be taken to our SSO site at sso.legion.org.

2. Click “Register as a new user.” Fill in the form using your best contact email address and member ID (if applicable).

3. Enter and confirm your desired password.

4. Click “Finish”to receive your confirmation email.

5. In the confirmation email, click the link to confirm your account (check junk folder). The provided email will be from sso@legion.org.