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VA Inspector General releases Phoenix report

VA Inspector General releases Phoenix report

The Department of Veterans Affairs Office of Inspector General has released its interim report on the Phoenix VA Health Care System.

"Our reviews at a growing number of VA medical facilities have thus far provided insight into the current extent of these inappropriate scheduling issues throughout the VA health care system and have confirmed that inappropriate scheduling practices are systemic throughout VHA," the report says.

More than 1,100 veterans had been waiting longer than six months just to get a appointment to see their primary doctors, the IG report found.

To read the full report, click here.

More in Veterans Health Center

 

Patrick A. Costley

May 31, 2014 - 6:55am

I have been reading about all of the problems that have been discovered at VA medical centers. THIS SITUATION IS UNACCEPTABLE. This system was broken long before Shinseki came around, CONGRESS NEEDS TO GET THEIR HEADS OUT OF THEIR ASSES AND FIX THIS THING. QUIT TRYING TO BE THE WORLD'S POLICEMAN, IT DOESN'T WORK. TELL THOSE JACKASSES IN WASHINGTON THAT IT IS ABOUT TIME THAT THEY GET OFF OF THEIR ASSES AND FIX THIS. We answered the call when you needed us to fight your dam wars, but now it seems that they don't care. AGAIN, THIS IS UNACCEPTABLE. This is an election year, and seeing as how congress in unwilling to do the job THAT WE VOTED THEM IN TO DO, well then we should all get together and VOTE THEM OUT. In all of the recent "wars" that we have had, NOT 1 CONGRESSMAN'S KID HAS BEEN ANYWHERE NEAR THE ACTION. Who the hell died and made them priviledged?

weyman wong

May 31, 2014 - 12:06pm

your are right about VA problem existed long before Ric took command. He did the best he can with the tools that were given him. Until congress provide the help the VA needs, things will remain the same or get worst in time. Thank you, A WWII / Korea Vet

Gordon Bishop

May 30, 2014 - 10:22am

I Have HAD the LAST THREE doctor appoints CANCELLED.. Have Requested an appointment to go to the GAINESVILLE or LAKECITY V.A. Hospital , yet I have Been Denied everytime...I have a List of things the V.A. Has Feed to me as a reason not to SEE THE Doctor in G'Ville or Lakecity. and its Almost Impossible to see the Doctor in Jacksonville Florida V.A.O.P.C. not saw a V.A. Doctor since November 2013.. This is Uncalled for..

MDCapps

May 30, 2014 - 8:44am

This makes me want to puke. Heck even the Congress dropped the ball. Where the hell was the oversight. I say Replace the whole congress throw all the bums out!

ginbailey

May 30, 2014 - 9:32am

you got that right brother

R.Schneider

May 30, 2014 - 7:33am

As a service member that relies on the VA Hospital system for my primary medical support due to injuries received while on duty, I can state that the Central Texas Veteran’s Health Care System has given me more than adequate treatment over the past fifteen years. However, times between recurring appointments have increased over the past four or five years. What concerns me about the recent events at the VA system as a whole are that the public is already demanding resignation of the VA head before the investigation is really underway yet alone completed. What was the policy(ies) that influenced the VA Hospitals in question to have to focus on patient wait times? That information is just beginning to come out. Is there no outside agency to watch dog over the Veteran’s Administration? While the country is investigating the Veteran’s Affairs medical system, how about investigating the checks and balances that should be in place. What about our lawmakers? When was the last time a congressional or senatorial member visited their VA Hospitals? What questions are the Arizona lawmakers answering? So far, I see them pointing fingers when they could easily be a part of the cause. In our current day and age, all federal agencies are being tasked to do more with less across the board. My fear is that there are more troubling occurrences still to be discovered down the road. America sent thousands of its soldiers off to war over the past decade in what has been a costly war and a part of that cost is still due with the follow-on medical treatment promised as part of the contract. Does the American public really understand that what is happening at the VA is just one part of the effects of the sequestration and other past policies? Instead of demanding an immediate resignation, the American public should be demanding a full investigation of the VA Medical systems, their elected officials, and even the Executive Branch. Then, just maybe, all of the facts will be known and a thoughtful review and decision can be made as to how best prevent future occurrences. I hope so.

DaMadOne

May 30, 2014 - 1:38am

I think this is just hitting the tip of the iceberg but it is a good start and will take some time to straighten things out. Not only was the problem of the rigging of appointment but there is also a problem with no medical oversight in order to allow those with dire need to be seen first. Don't forget the IG report indicated that they found more issues then a crooked appointment system. There is also overworked Dr's and the rationing of lab work that needs to be looked at as well that is prevalent throughout the system. Also don't forget that even though this may have prompted the senate to get a move on with approving legislation to allow the secretary to fire the president is reluctant to sign off on it because of legal back lash of the fired employees. What is going to come about next that I can see is the vets that go to private practice where there is little rationing of things like lab work is the medical problems that have been hidden coming to light. There will also be issues with the private sector community in that VA actually reimburses lower then medicare from what I understand. Also issues of access to medical info to private practice and VA. There is also the issue that the majority of vets don't use the VA system at all. Shinseki or whoever is the replacement still will need to hear from those that got onto to medicare or private insurance in order to quit relying on VA health care because the long term problems are more then just appointment issues and wait times.

Lawrence A Dickerson

May 29, 2014 - 8:30pm

As a client of the Seattle area VA medical services I have been treated for a wide variety of medical issues from prostate cancer to some heart problem and then to throw in diabetes,a mini stroke,etc. I can honestly say that I have been cared for in a timely manner.How do I assess the truth in that statement? I switched over from a nationally known HMO that would scare the pants off of anybody.Being rated at 90% this entitles me to all of what VA has to offer. I have made some personal observations that the VA system is grossly overloaded with the influx of newer personnel coming in from the results of Irag to present day.The lines are longer and the VA medical team is swamped,attempting to give the best of care.One major truth is that medical treatments cannot be rushed which would cause mistakes in the care of the Veterans. If you want to single out those at fault,point your fingers at the US Senate and House of Representatives.Watch now as our elected officials are backtracking on the problem recognizing their lackadaisical efforts.The blame is being tossed into directions that may or may not be at fault and any destruction of records or failing to provide the care necessary is a criminal action in my opinion but many responsible will weasel their way out without so much as a scratch on their record.Heads will roll and many weaker links in the chain will be broken.Afterall,we can see Hanoi John McCain getting his two cents worth on every media source that will field his statements. But remember,we are all voters and we are the only source that will force change by our vocalization of the problems as well as potential solutions.We should all be writing our legislatures regularly letting them know that we are actually people and not just a checkmark on a ballot.

Sgt. Rudy

May 29, 2014 - 8:24pm

Just another GOVERNMENT dept. that doesn't work. Privatize it now. Washington is too busy buttering their buts.

Veteran Rush

May 29, 2014 - 8:22pm

Firing Secretary Shinseki is not the answer. The heads of each facility, Phoenix, Tucson etc. are the ones who should be fired. Raises and bonuses were based on false reports. Give Shinseki a chance to correct it - and IF he doesn't fire a bunch of top people, THEN he should be fired.

Monterey Mary

May 29, 2014 - 8:11pm

I think it would be more appropriate to launch a criminal investigation of Congress which continues to grossly underfund the VA and then has the gall to point fingers at the system that is doing everything it can to provide health care to vets. The VA simply does not have enough financial or personnel resources to serve all of the eligible vets. Blame Congress. They control the purse strings.

James Tribbett

May 29, 2014 - 7:50pm

As a veteran and long time supporter of the American Legion, what I want from the VA is for those who they have not tended to, to be given the immediate opportunity to obtain medical services at no cost to the veteran. I think the entire executive and administration functions to include the IGs office should be purged and temporarily filled by military retirees and those who are needing the service. Why is the IG just now determining there was and is a problem? That office to is ineffective and needs to be cleansed!

Lawrence A Dickerson

May 29, 2014 - 7:00pm

As a client of the Seattle area VA medical services I have been treated for a wide variety of medical issues from prostate cancer to some heart problem and then to throw in diabetes,a mini stroke,etc. I can honestly say that I have been cared for in a timely manner.How do I assess the truth in that statement? I switched over from a nationally known HMO that would scare the pants off of anybody.Being rated at 90% this entitles me to all of what VA has to offer. I have made some personal observations that the VA system is grossly overloaded with the influx of newer personnel coming in from the results of Irag to present day.The lines are longer and the VA medical team is swamped,attempting to give the best of care.One major truth is that medical treatments cannot be rushed which would cause mistakes in the care of the Veterans. If you want to single out those at fault,point your fingers at the US Senate and House of Representatives.Watch now as our elected officials are backtracking on the problem recognizing their lackadaisical efforts.The blame is being tossed into directions that may or may not be at fault and any destruction of records or failing to provide the care necessary is a criminal action in my opinion but many responsible will weasel their way out without so much as a scratch on their record.Heads will roll and many weaker links in the chain will be broken.Afterall,we can see Hanoi John McCain getting his two cents worth on every media source that will field his statements. But remember,we are all voters and we are the only source that will force change by our vocalization of the problems as well as potential solutions.We should all be writing our legislatures regularly letting them know that we are actually people and not just a checkmark on a ballot.

charles c. laird

May 29, 2014 - 5:28pm

The v a secretary should be relieved right now and crimmal charged with out pay for he is the one that sent out the mmo to all v a that run them and then shreded the mmmo.All of his asets and all others also be crimmal charged for cooking the books so they could get all of that extra money.All of them thousands of dollars be repaid back.Bring in the F.B. right now and they go straight to the vetrans and they will get the truth then.

SGT John T

May 28, 2014 - 6:25pm

VA needs to investigate Tucson Az as well. If they don't then they failed the system and Veterans will die or already have. Clinics are showing false appointments .....I have proof on mine.

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