The American Legion’s Regional Office Action Reviews (ROAR) initiative analyzes VA Regional Office delays to improve claims processing and support veterans and their families.
About Regional Office Action Reviews
The Regional Office Action Review (ROAR) is The American Legion’s initiative to hold VA Regional Offices accountable and improve claims processing for veterans. Launched in 2011 after a nationwide survey revealed widespread delays and frustration with VAROs, ROAR combines on-site evaluations, data analysis, and feedback from veterans and families.
By identifying the root causes of backlogs and communication issues, ROAR has become a permanent part of the System Worth Saving (SWS) Program, helping ensure veterans receive the timely, transparent service they deserve.
