March 21, 2011

Legion to release survey results Tuesday

By The American Legion
Washington Conference
Legion to release survey results Tuesday
U.S. Air Force photo by Master Sgt. Jeremy T. Lock

A press conference during the Washington Conference will announce findings of a survey on health-care issues and treatments that affect women veterans using the VA health-care system.

The American Legion has scheduled a press conference for 12:30 p.m. March 22 to unveil the results of an online survey it conducted regarding health-care issues and treatments that affect women veterans using the Department of Veterans Affairs health-care system.

Legion officials, including National Commander Jimmie L. Foster, and representatives from ProSidian Consulting, LLC – which conducted the survey on behalf of the Legion – will be at the press conference, which will take place in the Holeman Room on the 13th floor of the National Press Club.

The survey was launched Jan. 5 and lasted until Jan. 31. More than 3,000 women veterans took the survey, which covered 10 aspects of health-care service quality: reliability, responsiveness, competence, access, courtesy, communication, credibility, security, tangibles and understanding the customer.

According to the Legion, only about 25 percent of nearly two million women veterans in the country are using medical services provided by the VA. The information from the survey will be used to strengthen American Legion congressional testimony and recommendations to VA and other federal agencies, and to provide more effective assistance to women veterans who seek the Legion’s help.

  • Washington Conference