In 2003, American Legion Past National Commander Ronald F. Conley initiated a series of visits to Department of Veterans Affairs (VA) medical centers throughout the VA health-care system. After these visits, The American Legion declared VA "A System Worth Saving."

At the 2006 American Legion National Convention, Resolution 206, "Annual State of VA Medical Facilities Report,” authorized a continuation of VA site visits; The American Legion Veterans Benefits Center Committee was created to facilitate the visits.

Each year, Veterans Benefits Center Committee members conduct a series of site visits to VA medical facilities. While on site, they meet with veterans and their families, and administrators and employees from the facilities. They investigate how each facility uses resources, and they note the successes, challenges and limitations at each site. These observations are compiled into after-action reports distributed to members of Congress and VA officials, and distributed online.

In an effort to maximize program dollars, focus, and resources, At The American Legion 2015 Spring National Executive Committee (NEC) meeting,Resolution 26, Veterans Benefits Center was approved, which realigned and combine the System Worth Saving (SWS) Program and the Regional Office Action Review visits to create The American Legion's Veterans Benefits Centers.